Workplace conflict remains a significant operational challenge for British employers, with research from Acas revealing that 44 per cent of working-age adults in Great Britain experienced workplace conflict in the previous 12 months.
Unresolved conflict can lead to reduced productivity, lower staff motivation, increased sickness absence, and higher turnover. Identifying concerns early helps businesses prevent minor issues from escalating into formal grievances.
To support employers, Pet Industry Federation partner Citation has published a complimentary resource titled An Employer’s Guide to Workplace Conflict.
The guide outlines the common causes of workplace conflict, early warning signs, and appropriate practical interventions, ranging from informal resolution to formal grievance procedures.
Pet Industry Federation members can access the resource directly by logging into the PIF members area here
Citation provides HR and employment law support to UK businesses to manage workplace compliance and risk. PIF Members contacting Citation directly on 0345 844 1111 should quote their ‘Pet Industry Federation members number’ to access preferential partner rates.




